The vendor returns “monster” can be quite a formidable foe, and we’d bet many of you have found yourself pitted against him.  Consider this familiar scenario: The administrative assistant comes over to your desk and asks if the office supply company applied $100 credit to the company account. You’re behind on your payable work load today and tracking that credit requires an …

In a fast paced environment, like that of a hospital emergency room, it is easy to forget to protect a patient’s privacy. By shattering this sacred trust between medical personnel and their clientele, many of these employees can lose both their license for practice and/or pay fines of thousands of dollars. One of the most crucial aspects of hospital HR …