Lawson Software is a leading enterprise resource planning software company that has more than 4,500 customers. Lawson offers a wide range of ERP applications and industry-specific solutions for small, medium, and large businesses. The company was founded in 1975, and most recently was acquired by Infor in 2011. Combined, they are the third largest enterprise software company behind Oracle and SAP.
Lawson’s suites and product lines are tailored to specific industries. The S3 product line, for example, is tailored for industries like healthcare, retail, and public and financial services, while the M3 line is tailored to manufacturing and distribution industries. The companies that chose Lawson did so because the applications are highly customizable and have support for various industries. In addition, Lawson’s ERP system was ranked as the number one ERP software product for cost per user by the Aberdeen group.
During the acquisition process, customers faced some uncertainty, but Infor has continued to support Lawson products after the merger, and customers have gained extended capabilities and integration with existing Infor products as well.
While Lawson Software’s robust solutions and suites have the potential to give customers a high ROI, it isn’t without complaints from customers. Companies who are unhappy with Lawson suites find that performing tasks like journal audits are difficult. Others find that there is a wealth of functionality in the ERP system, but it lacks the intuitiveness of competitor ERP systems.
Companies may grow increasingly frustrated with the system and consider spending the capital to implement a different ERP system that they feel will be more intuitive or perform tasks more efficiently. The fact is that each software solution comes with its own challenges–ones that can be faced head-on with the proper resources and training.
Belmero has the depth of knowledge and experience to help Lawson Software customers successfully implement and realize the ROI potential of their ERP & HCM systems. Our customers receive stellar production and functional support, as well as have access to experts. Our Lawson consulting experts will help your company implement, upgrade, or troubleshoot the challenges you may be facing with your software. Consultation services and leadership counseling services are also available to our customers.
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