Julian Lankstead
Laying out a 10-step method for creating a process improvement plan, a recent article from Julian Lankstead clarifies the essential components of an actionable, well-documented plan that leads to effective change. By first outlining the importance of such plans, then moving into each stage of plan evaluation, development, and implementation, Lankstead shows a path that organizations can follow toward meeting stakeholder goals, minimizing risk, and better supporting staff.
Steps include phases of research, input from leadership, estimating timelines and resource needs, and critical guidance for documentation and monitoring. These principles apply to processes of all kinds, and ensure that process improvement is done right – in a methodical way that truly sticks.
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