If there is an ongoing issue shared by hospitals that have already implemented PeopleSoft Human Capital Management, it is how they will continue to evolve. Hospitals that have successfully integrated Enterprise Resource Planning software throughout the organization must still adjust their staffing levels, sometimes daily, based on seasons, migration patterns within regions, and the typical ebbs and flows of the economy. Recently, maintaining adequate staffing levels to ensure patient safety has become a more exact science. Every hospital has a different way of defining what its approach will be to a census that is too high or too low in every department. The emergency department might handle too many patients differently than the surgical unit in terms of bringing in extra staff or asking existing staff to work past their scheduled time.
Headaches for Managers
Staffing places a huge headache on hospital managers within every department because patient censuses fluctuate up and down and require calling in extra staff and sending staff home early at times. Managers also have to constantly fill positions when they work in a shortage area, especially one with high employee turnover. No wonder PeopleSoft HCM is a tool that becomes their best friend, whether they like it or not. A recent article posted on TechTarget regarding cultural readiness made an important point about how useful the HR data analytics provided by a system like PeopleSoft HCM will be once implemented in the organization. The question is how managers are going to use the data that they can find in this kind of system, such as adjusting staffing levels. For more information about the strategic use of PeopleSoft HCM in a hospital environment, please contact us.
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