System Migration Leads to Payroll Errors


Reporting on two similar incidents of trouble stemming from payroll system migration, TechTarget has provided a larger warning about what facilities and healthcare systems may face when implementing new technologies. Looking at the experiences of both Providence Health & Services and Sutter Health, each with numerous facilities and large workforces, the article notes payroll disruptions, employees not receiving paychecks, and unclear timelines about getting such issues resolved.

The two incidents, one involving a move to Oracle and the other involving a move to Workday, highlight a larger issue of potential disruption when migrating payroll, ERP, supply chain, and other management systems.

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