Healthcare IT News
As many Californians seek health insurance through the state’s expansion of the Affordable Care Act, small errors continue to cause major setbacks for people in need. Small fluctuations in income can affect eligibility, but entry errors and computer glitches can cause major issues for individuals and families that should be eligible for coverage. Healthcare IT News reports instances of eligibility errors, people being erroneously moved from one program to another, tensions between the state and county, and applicants unknowingly providing responses that may restrict access. These issues remain ongoing, but gradual improvements in computer systems and growing knowledge of the problems are leading to better outcomes. The report also advices applicants to take screenshots and copies of their applications, and encourages them to remain diligent if they encounter errors.
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