What Qualifications Do You Look for in an IV&V Service Provider?

IV&V can be a tricky topic. While many of the same standards are followed regardless of the project, the exact steps taken may be different across varying software or company needs. Searching for an IV&V service provider can be daunting, especially if you don’t know what to expect from the process.

To help you navigate this challenging territory, here are a few things to consider when choosing an IV&V service provider:

1. Extensive Knowledge

Most high-quality IV&V providers will be able supply a list of processes they intend to perform. This may be general in the beginning, gaining specificity as your provide details about your project. They will also be familiar with IEEE Standards for IV&V. A worthwhile provider should be able to describe their process, inform you of each step, and provide a feel for their ongoing evaluations.

2. Track Record

Like any other service provider, testimonials and lists of past and present clients show credibility. When reviewing a provider’s website or speaking with them over the phone, examine the types of businesses they’ve worked with in the past. Even if they don’t list specific companies, you should be able to get a sense of the industries and systems each provider is most familiar with.

3. Customer Service

Any business worth hiring understands the importance of providing a great customer experience. This may seem like a no brainer, but you want to choose a IV&V provider that is going to go above and beyond to make sure you know what to expect. Your provider should be able to provide clarity about the scope of the IV&V process, offer some estimated pricing, and describe timelines for each stage of the work. They should be happy to answer questions.

Above all, a winning provider will make you feel important and welcome. As experts in IV&V, it’s their job to show you the importance of the process, and unravel any confusion or hesitance you may have.

Choosing an IV&V service provider is no small task, and we want to make sure you choose the best fit for your project! To discuss what IV&V can do for you, to learn more about costs, and for any questions you may have, contact us today!